Support

Frequently Asked Questions

Product & Fit

How does the apparel fit?

Our tees and long sleeves feature a classic true-to-size fit. Our fleece collections (crews and hoodies) are intentionally cut with a more relaxed feel for easy layering and comfort after long days on the water.

If you prefer an oversized fit, we recommend sizing up. You can also reference our Sizing Guide for exact measurements.

Do your pieces fit both men and women?

Our relaxed fits are designed to wear comfortably across a wide range of body types and personal styles.

Many women prefer sizing down for a more fitted look or staying true to size for a relaxed, oversized fit.

You can always reference our Sizing Guide for exact garment measurements before ordering.

Why do the graphics look so subtle on the fabric?

That's our proprietary COASTonal™ design philosophy at work.

Most apparel brands place loud, high-contrast graphics on top of the garment. We take a different approach — engineering our artwork to live inside the color family of the fabric itself, using light and depth instead of competing colors.

The result is a softer, sun-faded look that feels naturally worn-in from day one.

How are your graphics printed?

We prioritize softness, longevity, and tonal consistency above everything else.

Each Carolina Lake Co. piece is produced using carefully selected print methods designed to preserve the natural feel of the garment while delivering the subtle detail required for our COASTonal™ artwork system.

Every release is tested extensively for feel, finish, and wash durability before it ever reaches a drop.

How should I care for my lakewear?

Wash cold and inside out. Tumble dry low. Avoid high heat.

If ironing is needed, iron inside out only.

Wear it often. It gets better with time.

Orders & Limited Drops

What does "Small Batch Limited First Run" mean?

We intentionally keep our production runs small.

Drop 01 is a tightly limited release, pressed by hand here in the Carolinas. Producing in small batches allows us to maintain strict quality and color consistency across every garment.

Once a colorway or specific Lake Series release sells out, it's gone for the season.

When will my order ship?

Every piece is pressed, packed, and quality-checked by hand in small batches.

Please allow 2–3 business days for processing before shipment. You'll receive tracking information via email as soon as your order ships.

Shipping, Returns & Exchanges

What is your return and exchange policy?

We want your order to become the piece you naturally reach for after a full day on the water.

We accept returns on unworn and unwashed items within 30 days of delivery.

Because our inventory is produced in small batches, we are unable to guarantee size exchanges. If your requested size is sold out, we'll issue store credit or a full refund so you can catch the next drop.

To initiate a return, contact us at hello@carolinalake.co.

Lake Series

Do you plan to add more lakes?

Absolutely.

While Carolina Lake Co. was born on Lake Norman, the vision has always been bigger than one shoreline.

We're actively developing future Lake Series releases for Lake Wylie, Lake Tillery, and Lake Murray.

To get early access to upcoming drops and new lake releases before they sell out, join our email community on the homepage.

Still have questions?

We're happy to help.

Contact Us